1.7 Apply Credit to Specific Defined SA

Reference: Manage Pay Plan Payment Process Model - Page 1 for the business process diagram associated with this activity.

Actor/Role: CC&B

Description: The payment may be applied to the highest priority SA that is eligible for overpayment as defined on the SA type as defined for the Customer Class. Refer to 4.3.1.1 CC&B Manage Payments for details.

This task is the same for online as well as automated batch processing.

Process Names

•	PUPL - The upload payments process creates payment events, payments, and tenders using the records in the various payment staging tables.

Entities to Configure

•	Customer Class

Available Algorithms

•	OVRPY-PPRTY - Keep overpayment on highest priority SA